Nathalie Small

Sr. Compliance & Deliverability Specialist, Bird

With over five years of experience in the industry, Natalie Small is a seasoned Email Compliance and Deliverability Specialist. In her role at MessageBird, she diligently monitors the company's IP space to ensure the health of the email cloud-sending environment. Natalie excels at enhancing anti-spam automation measures to prevent abuse and security threats, as well as staying ahead of evolving spam and security landscapes to prevent blocks or block listings. As a Deliverability Specialist, she provides valuable guidance on email deliverability best practices, authentication, and legislation. Natalie carefully analyses customer and global delivery metrics, reputation data, and authentication results to offer optimisation recommendations. She also conducts thorough reviews of customer and prospect sending practices to ensure compliance with Messaging Policy, taking appropriate action when necessary.